Guest Service Related Topics 
PubClub
AUGUST 29, 2024
I’m sick of saying ‘sorry I’ll be with you shortly’ to guests waiting in line at the front desk to be helped,” says Tina Tolentino, a Guest Service Agent at the Waikiki Beach Marriott. Workers routinely hear from guests frustrated about cuts to service and amenities, all while losing out on tips and hours.
PubClub
SEPTEMBER 18, 2024
Overview of Guest Rooms Number of guest rooms: 12 total Floor: 4 Type A 49m 2 / Capacity: 2-3 people A space featuring wood, offering simplicity while focusing on practicality and a comfortable sleep Type B 49m 2 / Capacity: 2-3 people A room featuring tiles with a texture that evokes the feel of earth Type C 49m 2 / Capacity: 3-4 people A room with (..)
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PubClub
MARCH 26, 2024
as it pioneered two unique, complementary restaurant brands focusing on providing high-quality food and unparalleled guest service. Founded in 1964, Benihana has a tremendous legacy in the U.S. Its flagship brand, BENIHANA®, is a category-defining brand and American cultural icon that pioneered interactive teppanyaki dining in the U.S.
PubClub
MAY 20, 2024
With new, supportive ownership, the hotel will be upgraded throughout 2024 and 2025, building on its current features with updated amenities, landscaping, lighting, and guest room enhancements. All food and beverage offerings will also be enhanced and relaunched with a strong guest service culture. “We
PubClub
JULY 24, 2024
Deer Valley, renowned for its world-class guest service and elite international ski competitions, previously hosted the freestyle events during the 2002 Olympic Winter Games and has since been the site of numerous international competitions, including the 2003, 2011, and 2019 World Championships and 21 FIS World Cups.
PubClub
AUGUST 13, 2024
Key Attributes: Report Attribute Details No. of Pages 250 Forecast Period 2023 – 2030 Estimated Market Value (USD) in 2023 $566.7 Million Forecasted Market Value (USD) by 2030 $2200 Million Compound Annual Growth Rate 21.5%
PubClub
MAY 28, 2024
By 2015, Eric was promoted to Chief Operating Officer of Resort Services, including the Hospitality, Food and Beverage, Retail, Staff Accommodations, and Guest Services divisions.
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