Tips for Automating Your Restaurant’s Reputation Management Strategy
SevenRooms
MARCH 19, 2024
Customer reviews come in from every direction — Facebook, GrubHub, YouTube, Google and more — and all of them need a reply. There are customer service issues to handle, trends to identify and patterns to report. The team flags reviewers as VIPs in guest profiles so servers know to comp meals or drinks on their next visit.
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