Bar Magazine

MARCH 21, 2025

Hospitality staff cite better productivity, reduced workloads and cost-savings as the top benefits of AI but nearly two-fifths see it as a way to enhance customer experiences.

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Hospitality Customer Service Pub Bar 52

Australian Bartender

FEBRUARY 29, 2024

You can email her at behindthebarchannel@gmail.com From globally recognised cocktail bars to cosy neighbourhood pubs, afternoon wine bar snacks to 2am seafood feasts, Australia prides ourselves on our hospitality scene. She is the manager of Bomba in Melbourne and the face and talent behind the cocktailing YouTube channel Behind the Bar.

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Bar Customer Service Hospitality Bartending 98

Australian Bartender

AUGUST 11, 2024

The highlight of the experience for me was the great customer service we encountered throughout the town; everyone from the drivers to the front of house staff or the baristas. On many occasions it was the international working holiday visa holders (doing their rural stays) offering up relaxed and friendly service that made the trip.

Customer Service 97

Customer Service Happy Hour Tiki Rum 97

Bar Magazine

OCTOBER 22, 2024

Tim Chapman, Chief Commercial Officer at Zonal, comments on the role of tech in the sector, “In an ever-changing hospitality landscape, technology has become an indispensable tool in helping bars and pubs streamline their operations, enhance efficiency, and improve their bottom line.

Pub 52

Pub Hospitality Customer Service Bar 52

Bar Magazine

OCTOBER 22, 2024

Everywhere I have ever worked, be it a village pub, a fine dining restaurant or a wedding destination hotel, they have all struggled with staffing issues. it means that regularly, businesses are facing busy, crucial shifts and services with not enough staff, or using expensive unreliable temp agencies.

Customer Service 52

Customer Service Hospitality Pub Bar 52