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Advanced Customer Service: How To Get It Right And Not Fail Your Venue

Be a Better Bartender

Advanced Customer Service Advanced customer service is the foundation of your brand. Hospitality is a Customer first business with customer-first experiences. So it’s only right that customer service is at the forefront of your business.

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THSC and Visa to elevate India's tourism sector

Spiritz

The Tourism and Hospitality Skill Council (THSC) signed a Memorandum of Understanding (MoU) with V isa. The collaboration will focus on training individuals in critical roles such as tour guides, customer service representatives, and paragliding pilots, thereby elevating the overall tourism experience in the country.

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Meet Macy Tran, the young gun bartender at Bar Besuto, Sydney’s underground, Tokyo-style Japanese whisky den

Australian Bartender

Tell us a bit about how you got started in the hospitality industry and where you have worked before. My journey into hospitality began when I moved to Sydney, Australia for my Hotel Management Bachelor degree. ” Are you a classics or an experimental kind of bartender? I would say a little bit of both.

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We Asked 11 Bartenders: What’s the Biggest Red Flag When You Sit at a Bar?

VinePair

My biggest red flag when sitting at a bar is poor service! We are in the hospitality industry. Anyone can follow a recipe to make a drink, but what sets bars apart is the experience and service. Then there’s all of the service and hospitality issues: a bartender on their cell phone, an indifferent or otherwise rude greeting.

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Rookies Part 3: Jac Landmark from Frisk Small Bar in Perth

Australian Bartender

You can email her at behindthebarchannel@gmail.com From globally recognised cocktail bars to cosy neighbourhood pubs, afternoon wine bar snacks to 2am seafood feasts, Australia prides ourselves on our hospitality scene. As we all well know, this industry is all about the people. What do you see as opportunities for growth?

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Customer loyalty Boosts GTR

Spiritz

Furthermore, the hospitality industry in India, including bars and restaurants, has been incorporating a more extensive selection of alcoholic beverages in their offerings, which can also influence consumer preferences and lead to an increased interest in these products at airport stores.

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The Crypt in Ballarat is bringing a spooky twist to the old 18th Amendment thanks to mother-daughter team

Australian Bartender

Tell us a bit about how you got started in the hospitality industry and where you have worked before. They taught me so much about working in the hospitality industry and about working hard. It continues to be a unique bar in Ballarat with over 200 whiskeys, signature cocktails and mocktails, and many gins, vodkas, and wines.