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How to Create a High-End Beverage Program Without Breaking the Bank

A Bar Above

Great customer service & high quality without a huge spend? As the demand for elevated beverage programs grows, savvy operators are finding creative ways to deliver exceptional value without overspending– and you definitely want to be in that camp. Yes, please.

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Advanced Customer Service: How To Get It Right And Not Fail Your Venue

Be a Better Bartender

Advanced Customer Service Advanced customer service is the foundation of your brand. Hospitality is a Customer first business with customer-first experiences. So it’s only right that customer service is at the forefront of your business.

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Carlsberg Britvic launches in historic moment for the British drinks industry

Bar Magazine

Accompanying the official launch, Carlsberg Britvic will be revealing its new corporate identity next week, which will be rolled out across the business as part of the integration of its operations in the UK.

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HOSPITALITY SECTOR SHOWS APPETITE FOR AI, RESEARCH SHOWS

Bar Magazine

Hospitality staff cite better productivity, reduced workloads and cost-savings as the top benefits of AI but nearly two-fifths see it as a way to enhance customer experiences.

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Meet Chilled 100 Bartender Justin “Jsleep” Houston

Chilled Magazine

My personal angel, my mom, Pamela (I hope I’m making you proud) , Chef Bret Bartelme for the opportunity to start bartending, Chef Jabril Riddick for my acquired understanding of great customer service, Mr. Peter Clifton for telling me to “forget everything you know about bartending and become a student of the game,” Cody Northcutt (..)

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Restaurant Employee Management: 10 Tips to Retain Your Team

Sculpture Hospitality

Employees who are satisfied, motivated, and committed can help create a positive work environment, provide excellent customer service, and increase the restaurant's profitability. As a restaurant owner, your staff are your most valuable asset.

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How to Calculate Bar Inventory Cost for Increased Control

Sculpture Hospitality

As a bar owner, your goal is to create a welcoming atmosphere that attracts customers and generates profits. But running a successful bar requires more than just great ambiance and exceptional customer service.